Pet Care Concierge & Front Desk

Paws At Play; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free daycare & bathing services

Discounted boarding services

Discounted veterinary services

Holiday pay

Motivosity Incentives

Educational courses & certificates

Free gym/crossfit membership

PTO after 1 year for full time employees

401K matching for eligible employees

Career growth & management opportunities

Job summary

Paws At Play in Raleigh, North Carolina, is seeking a compassionate and organized receptionist to join our pet care team. You will greet clients, check in customers and their pets, and assist with various administrative duties like answering calls and processing payments.

The ideal candidate has exceptional customer service and communication skills and loves dogs. Benefits include discounted services, educational courses, and PTO after one year for full-time employees.

Qualifications

• Compassion and understanding are essential.
• Exceptional customer service and communication skills are a must.
• Desirable previous experience as a Veterinary Receptionist or similar role.

Responsibilities

• Greet and welcome customers and their pets into the facility.
• Check in customers & make them feel comfortable.
• Maintain, update, and file patients’ charts and records.
• Answer phone calls and emails.
• Schedule reservations.
• Receive and process payments.
• Handle new client’s questions and concerns.
• Maintain the waiting room and front desk area clean and organized.
• Kennel duties are required and part of the job.

Skills

Customer service skills

Sales skills

Organizational skills

Communication skills

Compassion

Multi-tasking

Education

High school diploma/GED

Job description

Paws At Play in Raleigh, North Carolina, is seeking a compassionate and organized receptionist to join our pet care team. You will greet clients, check in customers and their pets, and assist with various administrative duties like answering calls and processing payments.

The ideal candidate has exceptional customer service and communication skills and loves dogs. Benefits include discounted services, educational courses, and PTO after one year for full-time employees.