Pet Health Concierge & Front Desk Coordinator

Defense Mechanics Inc; Denton (TX); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

401(k) retirement plan

Paid time off

Discounted veterinary care

Access to Teladoc

Job summary

Defense Mechanics Inc is seeking a dedicated Receptionist in Denton, Texas. In this role, you will manage client interactions and medical records, ensuring a compassionate approach to pet care.

Ideal candidates have strong customer service skills and a love for animals. You will need to be organized, flexible with scheduling, and capable of working in a fast-paced environment. The position offers competitive pay and a comprehensive benefits package, including health insurance and paid time off.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations.
• Strong organizational skills to prioritize and multitask in a fast-paced environment.
• Collaborative, team-first mindset with the ability to work independently.
• Experience with veterinary software is preferred.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Maintain accurate medical records and manage appointment schedules.
• Act as a partner in pet wellness and educate clients.
• Demonstrate empathy and respect for clients and pets.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Veterinary software

Job description

Defense Mechanics Inc is seeking a dedicated Receptionist in Denton, Texas. In this role, you will manage client interactions and medical records, ensuring a compassionate approach to pet care.

Ideal candidates have strong customer service skills and a love for animals. You will need to be organized, flexible with scheduling, and capable of working in a fast-paced environment. The position offers competitive pay and a comprehensive benefits package, including health insurance and paid time off.