Pet-First Concierge & Customer Service Pro (Flexible Hours)

Destination Pet; New Bern (NC); Hybrid; USD 18.000 - 19.000; Teilzeit

Benefits dieser Stelle

Telehealth

401k

Pet Insurance

DailyPay

Zusammenfassung

Destination Pet in New Bern, NC is hiring a part-time Customer Service Representative. You will greet pet parents, manage calls, tours, and payments while upholding a high level of service.

The role requires flexibility for evenings, weekends, and holidays, with a focus on friendly interactions and efficient operations. The position offers a supportive team environment, opportunities to engage with pet families, and a chance to grow within a nationwide pet-care network.

Qualifikationen

• High school diploma or equivalent required.
• 2+ years of customer service experience preferred.
• Excellent communication skills across phone, in-person, and email.

Aufgaben

• Welcome pet parents and their pets, creating a friendly, VIP experience.
• Answer phones promptly and professionally with a cheerful tone.
• Tour new clients and explain services to protect and enhance pet health.
• Ensure vaccination records are current and compliant.
• Manage check-ins/check-outs and process payments accurately.
• Handle customer concerns with patience and professionalism.

Kenntnisse

Customer service

Communication

Multitasking

Pet-friendly

Ausbildung

High school diploma or equivalent

Tools

Phone systems

Computer systems

Jobbeschreibung

Destination Pet in New Bern, NC is hiring a part-time Customer Service Representative. You will greet pet parents, manage calls, tours, and payments while upholding a high level of service.

The role requires flexibility for evenings, weekends, and holidays, with a focus on friendly interactions and efficient operations. The position offers a supportive team environment, opportunities to engage with pet families, and a chance to grow within a nationwide pet-care network.