Seasonal Pet Front Desk Concierge

Pet Paradise; Wilmington (NC); In loco; USD 15.000 - 21.000; Part-time

Vantaggi offerti da questo lavoro

Advancement opportunities

Unleashed Leadership Academy

Dog Training Academy scholarship

Grooming Academy scholarship

Pet Day Camp free

Pet boarding discounts

On-demand pay DailyPay

Discounted veterinary care

Adoption assistance

Fitness reimbursement

Paid Time Off

401(k) with company match

Health, dental and vision insurance

Employee Assistance Program

Descrizione del lavoro

Pet Paradise in Wilmington, NC seeks a Seasonal Front Desk Associate to greet guests, manage check-ins/outs, and coordinate with the resort team. You’ll interact with pet parents, help with harnesses, and ensure a smooth lobby experience.

This role requires lifting up to 60 lbs, flexible scheduling (nights, weekends, holidays), and offers advancement paths, on-demand pay, and care discounts in a pet-loving environment.

Competenze

• 1–2 years in a customer service role.
• Ability to manage guests and pets with a positive attitude.
• Strong communication and teamwork.
• Able to lift up to 60 lbs and handle physical tasks.
• Willingness to work flexible hours, including nights, weekends and holidays.
• Comfortable around dogs of all sizes and comfortable with harnesses.

Mansioni

• Welcome pet parents and their pets with a friendly demeanor at entry.
• Process check-ins and check-outs efficiently.
• Walk dogs for drop-off/pickup and coordinate suite placement.
• Answer phones, voicemails, and emails promptly.
• Complete cashier and point-of-sale operations.
• Coordinate with pet parents and resort leadership as needed.
• Maintain cleanliness of entrance and lobby and restrooms.
• Support the cat room and follow resort routines.
• Liaise with veterinary service team for appointments/status.
• Handle harnesses during check-in/check-out and prep suites.
• Familiarize with different harness types.

Conoscenze

Customer service

Communication

Teamwork

Problem solving

Detail oriented

Physical stamina

Flexibility

Dog handling

Strumenti

POS systems

Descrizione del lavoro

Pet Paradise in Wilmington, NC seeks a Seasonal Front Desk Associate to greet guests, manage check-ins/outs, and coordinate with the resort team. You’ll interact with pet parents, help with harnesses, and ensure a smooth lobby experience.

This role requires lifting up to 60 lbs, flexible scheduling (nights, weekends, holidays), and offers advancement paths, on-demand pay, and care discounts in a pet-loving environment.