Pet Care Client Experience Specialist

MARS Veterinary; Superior (CO); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k) Plan

Dental Insurance

Paid Time Off

Continuing Education

Job summary

Banfield Pet Hospital in Colorado is seeking a Client Service Coordinator to manage the flow of clients and pets, ensuring smooth operations and excellent client relations. You will support the veterinary team, educate clients on wellness plans, and help maintain a welcoming hospital environment.

The role emphasizes strong communication, client service excellence, and the ability to multitask in a busy setting, including weekends or evenings as needed.

Qualifications

• High School Diploma or equivalent preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage patient and client flow in fast-paced environment.
• Proficiency with basic computer software and medical records entry.

Responsibilities

• Drive client and pet flow through the hospital to maximize productivity.
• Provide professional, courteous, and informative client service.
• Educate clients about wellness plans and services.
• Assist with documentation, charges, and scheduling.

Skills

Customer focus

Communication skills

Multi-tasking

Team collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Banfield Pet Hospital in Colorado is seeking a Client Service Coordinator to manage the flow of clients and pets, ensuring smooth operations and excellent client relations. You will support the veterinary team, educate clients on wellness plans, and help maintain a welcoming hospital environment.

The role emphasizes strong communication, client service excellence, and the ability to multitask in a busy setting, including weekends or evenings as needed.