Pet Care Client Services Specialist

Mars Petcare; New York (NY); Presencial; USD 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive Medical, Dental, and Vis

401(k) Plan with Company Match

Paid Time Off and Holidays

Parental Leave

Descripción de la vacante

Banfield Pet Hospital is seeking a Client Service Coordinator to manage the smooth flow of clients and pets, support the veterinary team, and ensure clear communication with clients and staff.

You will engage clients in wellness education, assist with appointments, and help maintain orderly hospital operations to deliver superior patient care. The role requires flexibility for after-hours, including weekends and evenings.

Formación

• High School Diploma or equivalent preferred.
• Must have strong English communication and interpersonal skills.
• Ability to multi-task and handle a busy flow with accuracy.

Responsabilidades

• Drive flow of clients and pets through the hospital.
• Promote hospital services and maximize client/pet productivity.
• Educate clients about wellness plans and preventive care.
• Provide excellent, efficient service and scheduling support.
• Assist with documentation, invoicing and dispensing items.
• Maintain financial accuracy and proper opening/closing procedures.
• Perform necessary administrative tasks.

Conocimientos

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening

Organizational

Communication Skills

Client Service Skills

Time Management

Initiative

Independence

Stress Tolerance

Educación

High School Diploma or equivalent

Herramientas

Microsoft Word

Excel

Access

Outlook

Descripción del empleo

Banfield Pet Hospital is seeking a Client Service Coordinator to manage the smooth flow of clients and pets, support the veterinary team, and ensure clear communication with clients and staff.

You will engage clients in wellness education, assist with appointments, and help maintain orderly hospital operations to deliver superior patient care. The role requires flexibility for after-hours, including weekends and evenings.