Pet Care Client Experience Specialist

Marsveterinary; San Antonio (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Employee pet discounts

Job summary

Marsveterinary in San Antonio seeks an experienced Client Service Representative to enhance client relations through exceptional service. The role involves greeting clients, scheduling appointments, and managing payment processes, ensuring high standards of care.

Ideal candidates bring strong customer service experience and a passion for animal welfare. We offer competitive compensation along with a comprehensive benefits package including medical, dental, 401(k), and generous employee pet discounts.

Qualifications

• Experience in customer service roles, preferably in a veterinary or medical environment.
• Able to effectively communicate with clients and teammates.

Responsibilities

• Greet visitors and manage patient interactions.
• Schedule and confirm appointments.
• Handle payments and explain fees.
• Educate clients on general animal care.

Skills

Customer service

Communication skills

Organizational skills

Job description

Marsveterinary in San Antonio seeks an experienced Client Service Representative to enhance client relations through exceptional service. The role involves greeting clients, scheduling appointments, and managing payment processes, ensuring high standards of care.

Ideal candidates bring strong customer service experience and a passion for animal welfare. We offer competitive compensation along with a comprehensive benefits package including medical, dental, 401(k), and generous employee pet discounts.