Pet Care Client Experience Specialist

Marsveterinary; Centreville (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee pet discounts

Paid vacation/sick days

Job summary

Marsveterinary is seeking a Client Service Representative to enhance our team in Centreville, Virginia. This role involves greeting clients, scheduling appointments, and managing medical records while ensuring the facility's cleanliness. The ideal candidate will deliver exceptional service and support the well-being of pets.

We offer competitive compensation, medical benefits, paid time off, and generous employee discounts. Join us in our mission to exceed pet owner expectations and provide top-notch service!

Qualifications

• Experience in customer service roles, preferably in a veterinary or medical setting.
• Ability to manage multiple tasks and keep facility clean.
• Strong communication skills for client interaction.

Responsibilities

• Greet visitors and guide them to exam rooms.
• Schedule and confirm client appointments.
• Educate clients on pet care and product offerings.
• Maintain medical records and manage correspondence.
• Ensure cleanliness and orderliness of the facility.

Skills

Customer service

Communication skills

Organization

Job description

Marsveterinary is seeking a Client Service Representative to enhance our team in Centreville, Virginia. This role involves greeting clients, scheduling appointments, and managing medical records while ensuring the facility's cleanliness. The ideal candidate will deliver exceptional service and support the well-being of pets.

We offer competitive compensation, medical benefits, paid time off, and generous employee discounts. Join us in our mission to exceed pet owner expectations and provide top-notch service!