Pet Care Client Specialist

Marsveterinary; Los Angeles (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation/sick days

401(k)

Employee pet discounts

Job summary

Marsveterinary is looking for an experienced Client Service Representative to join their team in Los Angeles. The role involves greeting clients, scheduling appointments, and managing medical records, all while ensuring excellent service for pets and their owners.

Candidates should possess strong customer service skills and knowledge of animal care. Benefits include competitive compensation, medical, dental, vision, and generous employee pet discounts.

Qualifications

• Experience in customer service, particularly in a veterinary or healthcare setting.
• Ability to communicate effectively with clients and veterinary staff.
• Knowledge of animal care and handling is a plus.

Responsibilities

• Greet visitors and guide clients and pets to exam rooms.
• Schedule and confirm appointments for clients.
• Manage medical records and hospital maintenance.

Skills

Customer service functions

Answering telephones

Scheduling appointments

Managing medical records

Knowledge of animal husbandry

Job description

Marsveterinary is looking for an experienced Client Service Representative to join their team in Los Angeles. The role involves greeting clients, scheduling appointments, and managing medical records, all while ensuring excellent service for pets and their owners.

Candidates should possess strong customer service skills and knowledge of animal care. Benefits include competitive compensation, medical, dental, vision, and generous employee pet discounts.