Pet Care Client Services Specialist

Marsveterinary; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid vacation and sick days

401(k) plan

Employee pet discounts

Job summary

Marsveterinary in Cincinnati is seeking a customer service representative to assist clients and their pets. Responsibilities include greeting visitors, scheduling appointments, and managing medical records.

The ideal candidate possesses strong communication skills and a passion for animal care. A high school diploma and prior customer service experience are required. The role offers competitive pay, comprehensive benefits, and the opportunity to work in a supportive environment.

Qualifications

• At least one year of proven past experience helping customers.
• Excellent listening and communication skills.
• Willingness to work non-traditional hours, including nights, weekends and holidays.

Responsibilities

• Greet visitors and guide clients and their pets to exam rooms.
• Schedule and confirm appointments.
• Manage medical records, charts, reports, and correspondence.

Skills

Customer service experience

Communication skills

Compassion for pets

Proficiency in Microsoft Office

Education

High School Diploma/GED or equivalent

Job description

Marsveterinary in Cincinnati is seeking a customer service representative to assist clients and their pets. Responsibilities include greeting visitors, scheduling appointments, and managing medical records.

The ideal candidate possesses strong communication skills and a passion for animal care. A high school diploma and prior customer service experience are required. The role offers competitive pay, comprehensive benefits, and the opportunity to work in a supportive environment.