Client Service Champion – Pet Care & Front Desk Lead

VCA Animal Hospitals; Centreville (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k)

Generous pet care discounts

Paid vacation and sick days

Job summary

VCA Animal Hospitals in Centreville is seeking an experienced Client Service Representative to join our dedicated team. This role requires a personable and professional individual to enhance our commitment to exceptional service for both pets and their owners.

The candidate will be integral to managing client interactions, scheduling appointments, and maintaining a welcoming environment. We offer competitive compensation, great benefits, and a supportive workplace culture.

Qualifications

• Prior experience in customer service or a similar role is preferred.
• Strong communication skills and ability to manage multiple tasks.

Responsibilities

• Greet visitors and guide clients and pets to exam rooms.
• Schedule and confirm appointments.
• Manage medical records and ensure facility cleanliness.

Skills

Customer service

Communication skills

Multitasking

Job description

VCA Animal Hospitals in Centreville is seeking an experienced Client Service Representative to join our dedicated team. This role requires a personable and professional individual to enhance our commitment to exceptional service for both pets and their owners.

The candidate will be integral to managing client interactions, scheduling appointments, and maintaining a welcoming environment. We offer competitive compensation, great benefits, and a supportive workplace culture.