Pet Care Client Experience Coordinator

A Caring Doctor (New Jersey), P.C.; United States; Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive Medical, Dental, and Vis

Retirement Plans (401(k) and Roth)

Student Debt Relief Program (Full-Time

Paid Time Off and Holidays

Mental Health and Wellbeing Resources

Life Insurance and Disability

FSA / HSA options

Continuing Education Allowance

Three Free Optimum Wellness Plans for

Exclusive Discounts

Descripción de la vacante

Banfield Pet Hospital seeks a Client Service Coordinator to drive client and pet flow, educate families on wellness plans, and support a high-performing veterinary team. You will greet clients, manage data entry, schedule visits and assist with prescriptions to ensure smooth daily operations.

Candidate should excel in customer service, multi-tasking, and communication. The role requires flexibility, weekend/evening hours, and a focus on preventative care within a busy hospital setting.

Formación

• High School Diploma or equivalent preferred.
• One year related experience preferred.
• Medical background (veterinary technician, human healthcare, pharmaceutical) preferred.

Responsabilidades

• Promote hospital services and route the flow of clients and pets to maximize productivity.
• Provide friendly, efficient client service and educate clients about pet health.
• Educate clients about Optimum Wellness Plans and preventative care.
• Assist clients with documentation, pet data entry, identification, and scheduling.
• Handle prescriptions, retail products, and follow veterinarian instructions.
• Maintain financial balances and opening/closing procedures.
• Perform administrative duties as needed.
• Other duties as assigned.

Conocimientos

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening

Functional

Preventative care and OWPs

Communication Skills

Client Service Skills

Priority Setting

Time Management

Educación

High School Diploma or equivalent

One year related experience

Medical background (vet tech, human healthcare, pharmaceutical) preferred

Herramientas

Microsoft Word

Excel

Access

Outlook

Descripción del empleo

Banfield Pet Hospital seeks a Client Service Coordinator to drive client and pet flow, educate families on wellness plans, and support a high-performing veterinary team. You will greet clients, manage data entry, schedule visits and assist with prescriptions to ensure smooth daily operations.

Candidate should excel in customer service, multi-tasking, and communication. The role requires flexibility, weekend/evening hours, and a focus on preventative care within a busy hospital setting.