Pet Care Client Experience Coordinator

Banfield Pet Hospital; Oklahoma City (OK); On-site; USD 32,000 - 45,000; Full time

Job summary

Banfield Pet Hospital in Oklahoma City seeks a Client Service Coordinator to drive the flow of clients and pets through the hospital, support the veterinary team, and deliver welcoming, efficient service.

You will educate clients about Optimum Wellness Plans and hospital services, assist with documentation, scheduling, invoices, and retail product sales, and help ensure a positive experience that encourages return visits.

Qualifications

• Promote hospital services and route the flow of clients and pets to maximize productivity.
• Educate clients about Optimum Wellness Plans and pet health needs.
• Assist clients with documentation, pet history, and invoices.

Responsibilities

• Promote hospital services and route the flow of clients and pets to maximize productivity.
• Maximize the number of pets seen by the hospital team through an efficiently run hospital.
• Provide professional, efficient and exceptional service at all times.

Skills

Client service

Communication

Administrative tasks

Retail product sales

Job description

Banfield Pet Hospital in Oklahoma City seeks a Client Service Coordinator to drive the flow of clients and pets through the hospital, support the veterinary team, and deliver welcoming, efficient service.

You will educate clients about Optimum Wellness Plans and hospital services, assist with documentation, scheduling, invoices, and retail product sales, and help ensure a positive experience that encourages return visits.