Pet Care Client Concierge & Coordinator

Medical Management International, Inc.; Oklahoma City (OK); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Medical benefits

401k match

Paid time off

Job summary

Banfield Pet Hospital in Oklahoma City is seeking a Client Service Coordinator to guide clients and their pets through the hospital, support the veterinary team, and ensure a welcoming, efficient visit. You will educate clients about wellness plans and services, handle intake and documentation, assist with invoices and appointments, and contribute to a collaborative team focused on quality care.

This role may require weekend/evening hours; a friendly, professional approach in a pet-centered

Qualifications

• Fluent English communication with strong written and verbal skills.
• Systematic approach to tasks; turns chaos into order.
• Strong problem-solving and mathematical ability for basic calculations.

Responsibilities

• Greet and educate clients; route flow of clients and pets for efficient care.
• Enter pet information and history; manage invoices and schedules.
• Educate clients about wellness plans and services; ensure quality client care.

Skills

Multi-tasking

English communication

Organizational ability

Problem solving

Client service

Intellectual ability

Mathematical ability

Computer skills

Education

High School Diploma

Job description

Banfield Pet Hospital in Oklahoma City is seeking a Client Service Coordinator to guide clients and their pets through the hospital, support the veterinary team, and ensure a welcoming, efficient visit. You will educate clients about wellness plans and services, handle intake and documentation, assist with invoices and appointments, and contribute to a collaborative team focused on quality care.

This role may require weekend/evening hours; a friendly, professional approach in a pet-centered