Pet Care & Client Experience Coordinator

National Veterinary Associates; Des Moines (IA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health Insurance

401(k)

Paid time off

Paid holiday

Continuing education

Various bonuses/incentives

Job summary

Ingersoll Animal Hospital in Des Moines, IA is seeking a Patient Care Coordinator to join our busy team. If you have strong customer service, clear communication, and a passion for animals, this role may be a fit.

You will handle scheduling, front desk duties, medication handling, client communications, and use veterinary software. The position is part-time with weekend hours and offers benefits through National Veterinary Associates.

Qualifications

• Highschool diploma, GED, or equivalent.
• Ability to type 45 words per minute or more.
• Ability to lift 35+ lbs.
• Customer service experience preferred.
• Must be available Saturdays and varying weekly hours.

Responsibilities

• Schedule appointments and manage the appointment scheduler.
• Fill medications, prescription diets, and other products as requested.
• Communicate effectively with clients in various situations.
• Use computer and veterinary software to retrieve records and print reports.
• Promote the hospital via social media.
• Learn basic veterinary principals.
• Cash handling and patient discharge in the software.
• Maintain front desk/reception area and greet clients.

Skills

Customer service

Communication

Attention to detail

Typing 45 wpm

Veterinary knowledge

Education

High school diploma or GED

Tools

Veterinary software

Job description

Ingersoll Animal Hospital in Des Moines, IA is seeking a Patient Care Coordinator to join our busy team. If you have strong customer service, clear communication, and a passion for animals, this role may be a fit.

You will handle scheduling, front desk duties, medication handling, client communications, and use veterinary software. The position is part-time with weekend hours and offers benefits through National Veterinary Associates.