Veterinary Front Desk & Client Care Coordinator

NVA General Practice; Des Moines (IA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health Insurance

401(k)

Uniform allowance

Paid time off

Paid holiday

Employee pet discounts

Continuing education

Job summary

Ingersoll Animal Hospital in Des Moines, IA, is seeking a Patient Care Coordinator to join our front desk team. You will handle phones, schedule appointments, assist veterinarians, process medications, and greet clients.

The role requires excellent customer service, strong communication, ability to lift 35+ lbs, and willingness to work Saturdays. Hours range 7am-6pm Monday-Friday and 7am-12pm Saturdays; pay is $16–$18 per hour for part-time employment.

Qualifications

• High school diploma or GED required.
• Typing 45+ wpm and ability to lift 35+ lbs.
• Customer service experience preferred; veterinary knowledge a plus.
• Must be available Saturdays and flexible hours.

Responsibilities

• Answering phone calls and scheduling appointments.
• Assisting veterinarians and filling medications as requested.
• Greet clients and manage front desk operations.
• Cash handling and using veterinary software for records.

Skills

Customer service

Communication

Typing 45 wpm

Lift 35+ lbs

Saturdays availability

Vet knowledge a plus

Education

High school diploma or GED

Job description

Ingersoll Animal Hospital in Des Moines, IA, is seeking a Patient Care Coordinator to join our front desk team. You will handle phones, schedule appointments, assist veterinarians, process medications, and greet clients.

The role requires excellent customer service, strong communication, ability to lift 35+ lbs, and willingness to work Saturdays. Hours range 7am-6pm Monday-Friday and 7am-12pm Saturdays; pay is $16–$18 per hour for part-time employment.