Pet Clinic Front Desk Coordinator — Growth & Benefits

National Veterinary Associates; Des Moines (IA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health Insurance

401(k)

Paid time off

Paid holiday

Continuing education

Bonuses

Job summary

National Veterinary Associates is seeking a Front Office Coordinator for University West Pet Clinic in Des Moines, IA. You will be the first and last contact for clients, providing excellent service and supporting daily front desk operations.

The role includes appointment scheduling, cash handling, basic veterinary software tasks, and customer communications. Part-time schedule with benefits such as health insurance, 401(k), PTO, and CE opportunities.

Qualifications

• High school diploma or GED required.
• Excellent customer service and communication skills.
• Ability to type 45 wpm or more; strong attention to detail.

Responsibilities

• Schedule appointments and manage the appointment scheduler.
• Fill medications, prescription diets, and other items as requested.
• Communicate effectively with clients in various situations.
• Use computer systems to retrieve records and print reports.
• Promote the hospital through social media channels.
• Greet clients and help them at the front desk.
• Handle cash and process payments in veterinary software.

Skills

Customer service

Communication

Typing 45 wpm

Attention to detail

Education

High school diploma or GED

Job description

National Veterinary Associates is seeking a Front Office Coordinator for University West Pet Clinic in Des Moines, IA. You will be the first and last contact for clients, providing excellent service and supporting daily front desk operations.

The role includes appointment scheduling, cash handling, basic veterinary software tasks, and customer communications. Part-time schedule with benefits such as health insurance, 401(k), PTO, and CE opportunities.