Pet Clinic Front Desk Coordinator – Growth & Team Impact

Abqpetcarehospital; Clive (IA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health Insurance

401(k)

Uniform allowance

Paid time off

Paid holiday

Employee pet discounts

Continuing education

Bonus incentives

Job summary

University West Pet Clinic in Iowa is seeking a Front Office Coordinator to join our busy animal hospital team. The role focuses on excellent customer service, efficient appointment scheduling, and welcoming clients with a friendly, professional demeanor.

The FOC will handle phones, coordinate the appointment calendar, assist veterinarians, and manage front desk operations. Eligibility includes a high school diploma, ability to type 45 wpm, lift 35 lbs, and availability Saturdays.

Qualifications

• Front Office Coordinator role requiring strong customer service and communication.
• Typing speed 45 wpm+ and ability to lift 35+ lbs.
• Available Saturdays and varying weekday hours.

Responsibilities

• Answer phone calls and schedule appointments.
• Assist veterinarians and prepare prescriptions/medications as requested.
• Maintain front desk and greet clients.
• Process payments and cash handling.
• Use clinic software to retrieve records and print reports.
• Promote the hospital on social media and assist with outreach.
• Learn basic veterinary concepts and maintain orderly records.
• Stock and restock front desk supplies.
• Assist with client communication in various situations.

Skills

Customer service

Communication

Typing 45 wpm

Lift 35+ lbs

Education

High school diploma or GED

Job description

University West Pet Clinic in Iowa is seeking a Front Office Coordinator to join our busy animal hospital team. The role focuses on excellent customer service, efficient appointment scheduling, and welcoming clients with a friendly, professional demeanor.

The FOC will handle phones, coordinate the appointment calendar, assist veterinarians, and manage front desk operations. Eligibility includes a high school diploma, ability to type 45 wpm, lift 35 lbs, and availability Saturdays.