Pet Care Client Experience Coordinator

Medical Management International, Inc.; Denver (CO); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to manage client and pet flow, support a productive veterinary team, and ensure welcoming, efficient service. You will educate clients about preventive care and wellness plans while assisting with client documentation, prescriptions, and scheduling.

Strong communication and organization are essential in this role. The position requires providing exceptional service, maintaining accurate records, and promoting hospital services with a

Qualifications

• Fluent written and verbal English.
• One year of related customer service experience preferred.
• Organizational skills, multitasking and attention to detail.

Responsibilities

• Drive the flow of clients and pets through the hospital to maximize productivity.
• Provide attentive, courteous and informative client service at all times.
• Educate clients about wellness plans, preventive care and hospital services.
• Assist with check-in/check-out, records, and scheduling.

Skills

Customer Focus

Communication Skills

Organization

Problem Solving

Client Service

Mathematical Ability

Computer Skills

Education

High School Diploma

Tools

Microsoft Office

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to manage client and pet flow, support a productive veterinary team, and ensure welcoming, efficient service. You will educate clients about preventive care and wellness plans while assisting with client documentation, prescriptions, and scheduling.

Strong communication and organization are essential in this role. The position requires providing exceptional service, maintaining accurate records, and promoting hospital services with a