Pet Care Client Concierge

Banfield Pet Hospital; Maryville (TN); Presencial; USD 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive Medical Insurance

401(k) Plan with match

Student Debt Relief Program

Paid Time Off and Holidays

Wellbeing resources and counseling

Descripción de la vacante

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and support the veterinary team. You will promote services, educate clients on wellness plans, and ensure a welcoming, efficient experience for every visit.

The role emphasizes strong communication, multitasking, and attention to detail as you handle documentation, scheduling, and client relations in a fast-paced environment.

Formación

• High school diploma or equivalent preferred.
• Minimum 1 year of related experience with customer service preferred.
• Strong English communication and organizational skills.

Responsabilidades

• Direct the flow of clients and pets through the hospital.
• Promote services and maximize productivity of the veterinary team.
• Assist with client education about pet health and wellness plans.
• Process documentation, entries, and invoices; schedule appointments.

Conocimientos

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening

Multitasking

Written & Verbal Communication

Organization

Problem Solving

Client Service

Mathematical Ability

Computer Skills

Educación

High School Diploma or equivalent

Herramientas

Microsoft Word

Excel

Access

Outlook

Descripción del empleo

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and support the veterinary team. You will promote services, educate clients on wellness plans, and ensure a welcoming, efficient experience for every visit.

The role emphasizes strong communication, multitasking, and attention to detail as you handle documentation, scheduling, and client relations in a fast-paced environment.