Pet Care Client Services Coordinator

Banfield Pet Hospital; Osseo (MN); On-site; USD 46,305,268 - 59,309,812; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Student Debt Relief Program

Paid Time Off

Life Insurance

Disability Insurance

Flexible Spending Accounts

Health Savings Account

Parental Leave

Continuing Education Allowance

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets, ensure excellent client communication, and support the veterinary team. You will educate clients on wellness plans, assist with documentation, and help schedule appointments while maintaining a welcoming, efficient hospital environment.

The role emphasizes friendly service, strong English communication, and the ability to multi-task in a busy setting.

Qualifications

• Fluent English communication with clients and team.
• Ability to manage client flow and documentation.
• Strong organizational skills and attention to detail.

Responsibilities

• Drive patient and client flow through the hospital.
• Promote hospital services and wellness plans.
• Educate clients about pet health and preventive care.
• Process invoices and prescriptions per veterinarian instructions.
• Schedule future appointments and assist with check-out.

Skills

Customer focus

Communication skills

Multi-tasking

Professionalism

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets, ensure excellent client communication, and support the veterinary team. You will educate clients on wellness plans, assist with documentation, and help schedule appointments while maintaining a welcoming, efficient hospital environment.

The role emphasizes friendly service, strong English communication, and the ability to multi-task in a busy setting.