Pet Care Assistant: Compassionate Vet Team Support

MARS Veterinary; Overland Park (KS); On-site; USD 21,000 - 24,000; Full time

Job summary

Banfield Pet Hospital is seeking a Pet Care Assistant to support the veterinary team with exams, treatments, and client education. The role involves preparing treatment rooms, assisting during procedures, and maintaining a clean, organized hospital environment.

Ideal candidates will have a high school diploma, strong English communication, and a willingness to learn. This position may require weekends and evenings, with a focus on compassionate pet care and client service.

Qualifications

• Ability to multi-task across several tasks with accuracy under pressure.
• Fluent English: reading, writing, speaking with proper grammar and vocabulary.
• Strong organizational skills and attention to detail.
• Proven problem-solving ability and practical thinking.
• Exceptional client service and communication with pet owners.
• Good mathematical skills: simple arithmetic, units, ratios.
• Proficient with common computer software (Word, Excel, Outlook).

Responsibilities

• Prepare treatment rooms and supplies for exams and procedures.
• Assist veterinarians and technicians during examinations and treatments.
• Perform basic in-house tests as allowed by state rules.
• Care for hospitalized pets: comfort, walking, feeding, and cleaning.
• Educate clients on preventive care and wellness plans.
• Support Client Services staff as needed.
• Maintain hospital cleanliness and sterilization of instruments.
• Follow hospital protocols and policies.

Skills

Multitasking

Communication skills

Organizational skills

Problem solving

Client service

English proficiency

Mathematical ability

Computer skills

Education

High School Diploma

Job description

Banfield Pet Hospital is seeking a Pet Care Assistant to support the veterinary team with exams, treatments, and client education. The role involves preparing treatment rooms, assisting during procedures, and maintaining a clean, organized hospital environment.

Ideal candidates will have a high school diploma, strong English communication, and a willingness to learn. This position may require weekends and evenings, with a focus on compassionate pet care and client service.