Pet Care Assistant: Vet Team Support & Pet Comfort

MARS Veterinary; Braintree (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) & Roth options

Student Debt Relief for DVMs

Paid Time Off & Holidays

Mental Health Resources

Life Insurance

Disability Insurance

FSAs & HSAs

Parental Leave

Continuing Education Allowance

Job summary

Banfield Pet Hospitals is seeking a Pet Care Assistant to support veterinary teams in delivering high-quality care for pets and a welcoming experience for clients. You will prepare exam rooms, handle routine tests, educate clients on preventive care, and assist with procedures while ensuring hospital cleanliness and efficiency.

The role emphasizes teamwork, multi-tasking, and compassionate client service in a fast-paced environment.

Qualifications

• Fluent English communication skills (written and spoken).
• Ability to multi-task across duties and shift priorities quickly.
• Strong organizational skills and attention to detail.
• Good problem solving and decision making abilities.
• Customer service orientation with a helpful demeanor.
• Comfort with basic computer software (MS Word, Excel, Outlook).

Responsibilities

• Prepare the treatment room and gather supplies for examinations and procedures.
• Set up fecals, smears, and skin scrapings as allowed by state rules.
• Maintain the flow of the Cycle of Service within the team.
• Educate clients on preventive care and wellness plans.
• Assist the Client Services Coordinator as needed.
• Restrain or hold pets during examinations or procedures as directed.
• Prepare routine in-house laboratory tests per state regulations.
• Monitor hospitalized patients for comfort and well-being.
• Ensure cleanliness of hospital areas and instrument sanitation.
• Perform other duties as assigned.

Skills

Fluent English

Multi-tasking

Organizational skills

Problem solving

Client service

Computer skills

Job description

Banfield Pet Hospitals is seeking a Pet Care Assistant to support veterinary teams in delivering high-quality care for pets and a welcoming experience for clients. You will prepare exam rooms, handle routine tests, educate clients on preventive care, and assist with procedures while ensuring hospital cleanliness and efficiency.

The role emphasizes teamwork, multi-tasking, and compassionate client service in a fast-paced environment.