Pest & Lawn Operations Leader — Talent & Training

Rentokil Pest Control North America; Cape Coral (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Benefits start day 1 for FT Colleagues

Health benefits

401(k) retirement plan

Vacation and holidays

Job summary

Rentokil Pest Control North America seeks a capable manager to oversee technician recruiting, training, and accountability. You will coach staff, manage performance, and help maximize customer retention through high-quality service delivery.

You will also coordinate staffing, monitor safety and regulatory compliance, and fill in on customer visits as needed to close staffing gaps. Strong communication and leadership are essential.

Qualifications

• Verbal and written communication skills required.
• Ability to lead and motivate others effectively.
• Good math aptitude for sales/service calculations.
• Ability to build rapport with customers and staff.

Responsibilities

• Oversee ongoing technician training, coaching, and accountability cadences.
• Recruit/hire residential and/or commercial pest, termite, and lawn technicians.
• Review technician performance via ride-alongs and audits.
• Respond diligently to customer concerns and ensure service quality.
• Fill in periodically on customer appointments to cover staffing gaps.
• Monitor branch scheduling and ensure timely, efficient appointments.
• Ensure safety standards and regulatory compliance.
• Maintain inventory levels of pest/termite products.

Skills

Communication

Leadership

Problem solving

Math

Rapport building

Education

High school diploma (or GED)

Job description

Rentokil Pest Control North America seeks a capable manager to oversee technician recruiting, training, and accountability. You will coach staff, manage performance, and help maximize customer retention through high-quality service delivery.

You will also coordinate staffing, monitor safety and regulatory compliance, and fill in on customer visits as needed to close staffing gaps. Strong communication and leadership are essential.