Field Operations Manager — Pest Control & Team Growth

Rentokil Pest Control North America; Sikeston (MO); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k)

Paid holidays

Vacation & sick days

Company paid training

Résumé du poste

Rentokil Pest Control North America is seeking an experienced supervisor to oversee technician training, staffing, and performance, ensuring safety and high service standards across residential and commercial pest services.

You will recruit, coach, and evaluate technicians, manage scheduling, respond to customer concerns, maintain inventory, and ensure regulatory compliance, with travel up to 100% in the assigned territory.

Qualifications

• Problem solving and practical solutions.
• Ability to lead and motivate others.
• Basic/intermediate math for sales/service calculations.
• Strong verbal and written communication.
• Ability to build rapport with customers and employees.

Responsabilités

• Oversee technician training, coaching, and accountability cadence.
• Recruit residential/commercial pest technicians to maintain staffing.
• Review technician performance via ride-alongs and audits.
• Respond to customer concerns with diligence and empathy.
• Ensure service quality to maximize customer retention.
• Cover customer appointments to fill staffing gaps as needed.
• Monitor scheduling to ensure efficient appointments.
• Maintain safety standards and regulatory compliance.
• Manage inventory of pest control products.

Connaissances

Problem solving

Leadership

Math proficiency

Communication

Rapport building

Formation

High school diploma

Driver's license

Description du poste

Rentokil Pest Control North America is seeking an experienced supervisor to oversee technician training, staffing, and performance, ensuring safety and high service standards across residential and commercial pest services.

You will recruit, coach, and evaluate technicians, manage scheduling, respond to customer concerns, maintain inventory, and ensure regulatory compliance, with travel up to 100% in the assigned territory.