Pest Control - Additional Services Technician

The Shield Co Management, LLC; Austin (TX); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Employee Assistance Program

Pest control discounts for employees and family

Job summary

The Shield Co Management, LLC based in Austin, Texas is hiring for a pest control position focused on providing specialized services including termite control and mosquito treatments. The role emphasizes delivering exceptional customer service and adhering to safety protocols.

Ideal candidates will have a minimum of 1 year of customer service experience, be at least 21 years old, and possess a valid driver’s license. A comprehensive benefits package and competitive pay ranging from $19.00 to $20.00 per hour are offered.

Qualifications

• 1+ years of customer service experience.
• Must be 21 years of age or older.
• Possess a valid driver’s license with 3+ years driving history.

Responsibilities

• Perform specialized pest control services including termite control.
• Deliver exceptional customer service by explaining treatment plans.
• Maintain accurate and organized records using company technology.

Skills

Customer service experience

Mechanical aptitude

Safe operation of ladders and power tools

Job description

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high-quality service and adhering to company standards and procedures.

Qualifications and Requirements

• 1+ years of customer service experience.
• Demonstrated mechanical aptitude and familiarity with construction-related tasks, including operating ladders and power tools safely and effectively.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Physical Demands and Working Requirements

• Capable of regularly lifting up to 50 pounds, with occasional heavier lifting.
• Requires clear vision for both close and distant tasks, with adjustable focus.
• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.
• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.
• Moderate noise level in the work environment.

Benefits

Competitive hourly base pay of $19.00 – $20.00 plus sales-based additional compensation.

Comprehensive benefits package including medical, dental, vision, 401(k) with company match, Employee Assistance Program, pest control discounts for employees and friends/family.

EEO Statement

The Shield Co. Management, LLC is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.