Pest Control - Additional Services Technician

The Shield Co Management, LLC; Seattle (WA); On-site; USD 30,686 - 43,704; Full time

Benefits offered by this job

Paid sick and vacation time

401(k) with competitive match

Comprehensive benefits package

Job summary

The Shield Co Management, LLC is seeking an Additional Services Technician in Seattle, Washington. This role involves providing specialized pest control services and ensuring outstanding customer care. The ideal candidate should have customer service experience and a mechanical aptitude for construction tasks.

Benefits include hourly pay of $27, paid sick and vacation time, a 401(k) plan, and comprehensive health benefits. The position requires the ability to lift up to 50 pounds regularly and follow safety protocols.

Qualifications

• 1+ years of customer service experience required.
• Demonstrated mechanical aptitude and familiarity with construction-related tasks.
• Must be 21 years of age or older.

Responsibilities

• Perform specialized pest control services.
• Deliver exceptional customer service by explaining treatment plans.
• Maintain accurate and organized customer records.

Skills

Customer service experience

Mechanical aptitude

Ability to operate ladders and power tools

Job description

Position Summary

The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands‑on service delivery with exceptional customer care, ensuring high‑quality results, accurate documentation, and safe, efficient operations.

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high‑quality service and adhering to company standards and procedures.

Qualifications and Requirements

• 1+ years of customer service experience required.
• Demonstrated mechanical aptitude and familiarity with construction‑related tasks, including operating ladders and power tools safely and effectively.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.
• Earn and maintain state‑required training and pest control licensing if applicable (provided).

Benefits

• Hourly base pay of $27, with additional compensation opportunities that vary based on sales.
• Weekly pay – get paid every Friday.
• Paid sick and vacation time along with 10 company‑paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with a competitive match.
• Access to the Employee Assistance Program (EAP).
• Discounted pest control services for employees and their friends and family.

Physical Demands and Working Requirements

The role requires the ability to lift up to 50 pounds regularly, with occasional heavier lifting. Clear vision for both close and distant tasks is necessary. The employee must be able to stand for long periods, perform repetitive motions, and work in environments with moderate noise levels. Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards is common, and safety gear is required. Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions.

EEO Statement

The Shield Co. Management, LLC is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.