Pest Control - Additional Services Technician

The Shield Co CA Management Inc; United States; On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Sick and vacation time

Discounted pest control services

Job summary

The Shield Co CA Management Inc is looking for an Additional Services Technician to provide specialized pest control and home protection services. This role emphasizes hands-on service delivery, exceptional customer care, and adherence to safety and quality standards.

Applicants should have over a year of customer service experience, mechanical aptitude, and a valid driver's license. The position offers hourly pay starting at $18 with comprehensive benefits including medical, dental, and 401(k) options.

Qualifications

• 1+ year of customer service experience.
• Mechanical aptitude and familiarity with construction-related tasks.
• Must be 21 years of age or older.
• Valid driver's license with 3+ consecutive years of driving history.

Responsibilities

• Perform specialized pest control services including termite control and mosquito treatments.
• Deliver exceptional customer service by explaining treatment plans.
• Maintain accurate customer and service records using company technology.

Skills

Customer service experience

Mechanical aptitude

Safe ladder and power tool operation

Job description

Position Summary

Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands‑on service delivery with exceptional customer care, ensuring high‑quality results, accurate documentation, and safe, efficient operations.

Responsibilities

• Perform specialized pest control services (termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings).
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating with office staff and management to ensure efficient service delivery.
• Maintain accurate customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high‑quality service and adhering to company standards and procedures.

Qualifications and Requirements

• 1+ year of customer service experience.
• Mechanical aptitude and familiarity with construction‑related tasks, including operating ladders and power tools safely and effectively.
• Must be 21 years of age or older.
• Valid driver's license with 3+ consecutive years of driving history (vehicle usage is essential).
• Earn and maintain state‑required training and pest control licensing if applicable (provided).

Physical Demands and Working Requirements

Capable of regularly lifting up to 50 pounds, with occasional heavier lifting; must have clear vision for both close and distant tasks; stand for long periods and perform repetitive motions. Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required. Moderate noise level in work environment. Reasonable accommodations may be provided to assist individuals with disabilities.

Benefits

• Hourly base pay of $18.00 plus additional compensation opportunities.
• Weekly pay (every Friday).
• Sick and vacation time, 10 company‑paid holidays.
• Comprehensive benefits package: medical, dental, vision.
• 401(k) with company match.
• Employee Assistance Program (EAP).
• Discounted pest control services for employees and friends/family.

EEO Statement

The Shield Co. Management, LLC is an equal opportunity employer committed to diversity and inclusion. Employment decisions are based on merit without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The company provides reasonable accommodations to qualified individuals with disabilities in compliance with the Americans with Disabilities Act.