Additional Services Technician

The Shield Co Management, LLC; Minnesota; On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Paid sick and vacation time

401(k) with a competitive match

Discounted pest control services for employees

Job summary

The Shield Co Management, LLC in Minnesota is looking for an Additional Services Technician to provide specialized pest control and home protection services. This role includes termite treatments, mosquito control, and insulation installation, combining hands-on service delivery with exceptional customer care.

We seek candidates with at least 1 year of customer service experience, a mechanical aptitude, and a valid driver’s license. Benefits include hourly pay of $21.00, paid sick and vacation time, and a comprehensive benefits package including medical, dental, and vision options.

Qualifications

• 1+ years of customer service experience.
• Demonstrated mechanical aptitude and familiarity with construction-related tasks.
• Minimum age of 21 years.

Responsibilities

• Perform specialized pest control services like termite control and mosquito treatments.
• Deliver exceptional customer service by explaining treatment plans.
• Maintain accurate customer and service records using company technology.

Skills

Customer service experience

Mechanical aptitude

Operating ladders and power tools

Job description

Position Summary

The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands‑on service delivery with exceptional customer care, ensuring high‑quality results, accurate documentation, and safe, efficient operations.

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high‑quality service and adhering to company standards and procedures.

Qualifications and Requirements

• 1+ years of customer service experience.
• Demonstrated mechanical aptitude and familiarity with construction‑related tasks, including operating ladders and power tools safely and effectively.
• Minimum age of 21 years.
• Valid driver’s license with at least 3 consecutive years of driving history; driving a company vehicle is an essential function.
• Earn and maintain state‑required training and pest control licensing if applicable (provided).

Benefits

• Hourly base pay of $21.00 plus additional compensation opportunities.
• Weekly pay—employees receive pay every Friday.
• Paid sick and vacation time, along with 10 company‑paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with a competitive match.
• Employee Assistance Program (EAP).
• Discounted pest control services for employees and their friends and family.

Physical Demands and Working Requirements

Must be able to regularly lift up to 50 pounds, occasionally heavier. Requires clear vision for both close and distant tasks, with adjustable focus. Must be able to stand for long periods, perform repetitive motions, and manage physical tasks. Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required. Moderate noise level in the work environment.

Equal Employment Opportunity Statement

EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.