Additional Services Technician

The Shield Co Management, LLC; Denver (CO); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Paid sick and vacation time

401(k) with competitive match

Discounted pest control services

Job summary

The Shield Co Management, LLC is looking for an Additional Services Technician to provide specialized pest control and home protection services in Denver, Colorado. This role involves hands-on service delivery alongside ensuring customer satisfaction through quality results and detailed documentation.

Key responsibilities include performing pest control procedures, addressing customer inquiries, and maintaining service records. Required qualifications include customer service experience, a valid driver's license, and compliance with state training and licensing requirements.

Competitive hourly pay is offered, along with benefits such as paid sick time, vacation, and a comprehensive medical package.

Qualifications

• 1+ year of customer service experience required.
• Must be 21 years of age or older.
• Possess a valid driver’s license with 3+ consecutive years of driving history.

Responsibilities

• Perform specialized pest control services including termite control and mosquito treatments.
• Deliver exceptional customer service and address customer concerns.
• Maintain accurate customer and service records using company systems.

Skills

Customer service

Mechanical aptitude

Construction-related tasks

Tools

Ladders

Power tools

Job description

Position Summary

The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands‑on service delivery with exceptional customer care, ensuring high-quality results, accurate documentation, and safe, efficient operations.

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high-quality service and adhering to company standards and procedures.

Qualifications and Requirements

• 1+ year of customer service experience required, as well as demonstrated mechanical aptitude and familiarity with construction‑related tasks, including operating ladders and power tools safely and effectively.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history; driving a company vehicle is an essential function of the role.
• Earn and maintain state‑required training and pest control licensing if applicable (provided).

Benefits and Compensation

Hourly base pay: $20.00–$22.00, plus additional compensation opportunities. Paid weekly on Fridays. Paid sick and vacation time, with 10 company‑paid holidays. Comprehensive benefits package (medical, dental, vision). 401(k) with competitive match. Employee Assistance Program (EAP). Discounted pest control services for employees and their families.

Physical Demands and Working Requirements

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. Capable of regularly lifting up to 50 pounds, with occasional heavier lifting. Requires clear vision for both close and distant tasks, with adjustable focus. Must be able to stand for long periods, perform physical tasks, and manage repetitive motions. Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required. Moderate noise level in the work environment.

Equal Employment Opportunity Statement

EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.