Pest Control - Additional Services Technician

The Shield Co Management, LLC; Hawaii; On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Competitive hourly pay

Paid sick and vacation time

401(k) with a competitive match

Access to Employee Assistance Program

Job summary

The Shield Co Management, LLC seeks an Additional Services Technician to provide specialized pest control and home protection services. Responsibilities include performing pest control treatments and delivering exceptional customer service while ensuring efficient operations.

Ideal candidates will have at least 1 year of customer service experience, be at least 21 years old, and possess a valid driver’s license. The company offers competitive hourly pay, benefits, and paid time off.

Qualifications

• 1+ years of customer service experience required.
• Must be 21 years of age or older.
• Possess a valid driver’s license with 3+ years of driving history.

Responsibilities

• Perform pest control services including termite and mosquito treatments.
• Deliver exceptional customer service by explaining treatment plans.
• Maintain accurate and organized appointment records.

Skills

Customer service experience

Mechanical aptitude

Safe operation of ladders and power tools

Job description

Position Summary

The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management offerings. This role combines hands‑on service delivery with exceptional customer care, ensuring high‑quality results, accurate documentation, and safe, efficient operations.

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high‑quality service and adhering to company standards and procedures.

Qualifications and Requirements

• 1+ years of customer service experience required and demonstrated mechanical aptitude and familiarity with construction‑related tasks, including operating ladders and power tools safely and effectively.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history; driving a company vehicle is an essential function of the role.
• Earn and maintain state‑required training and pest control licensing if applicable (provided).

Benefits

• Competitive hourly base pay of $22.00 plus additional compensation opportunities.
• Weekly pay – get paid every Friday.
• Paid sick and vacation time along with 10 company‑paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with a competitive match.
• Access to the Employee Assistance Program (EAP).
• Discounted pest control services for employees and their friends and family.

Physical Demands and Working Requirements

Capable of regularly lifting up to 50 pounds, with occasional heavier lifting. Requires clear vision for both close and distant tasks, with adjustable focus. Must be able to stand for long periods, perform physical tasks, and manage repetitive motions. Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required. Moderate noise level in the work environment. Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions.

EEO Statement

The Shield Co. Management, LLC is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.