Additional Services Technician

The Shield Co Management, LLC; United States; On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Paid sick and vacation time

Medical, dental, and vision coverage

401(k) with company match

Job summary

The Shield Co Management, LLC is seeking an Additional Services Technician in the United States to provide essential pest control and home protection services. This includes termite treatments and mosquito control, paired with excellent customer care to ensure quality service and safety.

Ideal candidates will have at least 1 year of customer service experience and the ability to perform physical tasks in varied environments. Benefits include competitive hourly pay, health coverage, and paid time off.

Qualifications

• Minimum 1 year of experience in customer service.
• Must be 21 years or older and have a valid driver's license.
• Ability to operate ladders and power tools safely.

Responsibilities

• Perform specialized pest control services including termite control.
• Maintain accurate customer and service records.
• Deliver exceptional customer service and address queries.

Skills

Customer service experience

Mechanical aptitude

Job description

Position Summary

The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands‑on service delivery with exceptional customer care, ensuring high‑quality results, accurate documentation, and safe, efficient operations.

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high‑quality service and adhering to company standards and procedures.

Qualifications and Requirements

• 1+ years of customer service experience.
• Demonstrated mechanical aptitude and familiarity with construction‑related tasks, including operating ladders and power tools safely and effectively.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history, as driving a company vehicle is essential.
• Earn and maintain state‑required training and pest control licensing if applicable (provided).

Physical Demands and Working Requirements

Capable of regularly lifting up to 50 pounds, with occasional heavier lifting. Requires clear vision for both close and distant tasks, with adjustable focus. Must be able to stand for long periods, perform physical tasks, and manage repetitive motions. Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required. Moderate noise level in the work environment.

Benefits

• Hourly base pay $20–$25 with additional compensation opportunities.
• Paid sick and vacation time, 10 company‑paid holidays.
• Medical, dental, and vision coverage.
• 401(k) with company match.
• Employee Assistance Program (EAP).
• Discounted pest control services for employees and their friends and family.

Equal Opportunity Employer

EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.