Pest Control - Additional Services Technician

The Shield Co Management, LLC; Fort Worth (TX); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Paid sick and vacation time

Comprehensive medical, dental, and vision options

401(k) with competitive match

Job summary

The Shield Co Management, LLC in Fort Worth, Texas is looking for an Additional Services Technician to provide pest control and home protection services. This role involves hands-on treatments and delivering exceptional customer care.

The ideal candidate should have at least one year of customer service experience, mechanical aptitude, and a valid driver’s license. Benefits include hourly pay between $18.00 to $20.00, paid time off, and a comprehensive benefits package.

Qualifications

• 1+ year of customer service experience required.
• Must have mechanical aptitude and familiarity with construction tasks.
• Must possess a valid driver’s license.

Responsibilities

• Perform specialized pest control services and treatments.
• Complete pest control applications with thorough attention.
• Deliver excellent customer service and address inquiries.

Skills

Customer service experience

Mechanical aptitude

Safe operation of ladders and power tools

Job description

Position Summary

The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands‑on service delivery with exceptional customer care, ensuring high‑quality results, accurate documentation, and safe, efficient operations.

Responsibilities

• Perform specialized pest control services such as termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high‑quality service and adhering to company standards and procedures.

Qualifications and Requirements

• 1+ year of customer service experience.
• Demonstrated mechanical aptitude and familiarity with construction‑related tasks, including operating ladders and power tools safely.
• Must be 21 years of age or older.
• Possess a valid driver’s license and at least 3 consecutive years of driving history; driving a company vehicle is essential.
• Earn and maintain state‑required training and pest control licensing if applicable (provided).

Compensation and Benefits

• Hourly base pay range of $18.00 – $20.00, with additional compensation opportunities based on sales.
• Weekly pay, paid sick and vacation time, and 10 company‑paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with competitive match.
• Employee Assistance Program (EAP) and discounted pest control services for employees, friends, and family.

Physical Demands and Working Requirements

• Capable of regularly lifting up to 50 pounds; occasional heavier lifting may be required.
• Clear vision for both close and distant tasks, with adjustable focus.
• Ability to stand for long periods, perform physical tasks, and manage repetitive motions.
• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.
• Moderate noise level in the work environment.

EEO Statement

The Shield Co. Management, LLC is an equal opportunity employer committed to diversity and inclusion. Employment decisions are based on merit and business needs without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The company is also committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.