Personal Lines Growth & Retention Manager

Acrisure; New York (NY); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Wellness resources

Paid time off

Job summary

Acrisure is seeking a Personal Lines Account Manager to support our Client Service Center. This role focuses on retention, renewals, and growth through consultative service and cross-selling, managing a book of personal insurance clients and building strong relationships.

You will collaborate with internal teams, advise on coverage strategy, and use technology to deliver high-quality service. On-site role with opportunities to contribute to client success and drive revenue while growing your

Qualifications

• Active P&C license.
• Experience with personal lines and account management.
• Strong client relationship and communication skills.

Responsibilities

• Serve as the primary contact for assigned clients.
• Manage renewals, policy changes, and day-to-day account servicing.
• Identify cross-sell opportunities and support retention goals.
• Collaborate with internal teams to resolve issues and improve service delivery.

Skills

Communication

Interpersonal skills

Organizational skills

Customer service

Sales skills

Education

HS Diploma or equivalent

Bachelor's degree preferred

Tools

Applied Epic

Job description

Acrisure is seeking a Personal Lines Account Manager to support our Client Service Center. This role focuses on retention, renewals, and growth through consultative service and cross-selling, managing a book of personal insurance clients and building strong relationships.

You will collaborate with internal teams, advise on coverage strategy, and use technology to deliver high-quality service. On-site role with opportunities to contribute to client success and drive revenue while growing your