Personal Lines Account Manager: Client Growth & Strategy

Acrisure Great Lakes Partners Insurance Services, LLC; Walled Lake (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Acrisure Great Lakes Partners Insurance Services, LLC in Michigan is seeking a Personal Lines Account Manager to manage client relationships, drive retention, and grow the book of business using technology-driven service and strategic consultation. The role emphasizes renewals, cross-selling opportunities, and collaboration with internal teams to deliver exceptional value in personal lines.

You will handle renewals, cross-sell opportunities, and collaborate with Digital Marketing, HR,

Qualifications

• Must hold an active P&C license.
• Strong client management and relationship-building skills, with a client-focused approach.
• Excellent communication and presentation skills, with the ability to convey complex information clearly.
• Ability to multitask across multiple systems and workflows.
• Collaborative team player with a customer-service mindset.

Responsibilities

• Serve as the primary point of contact for clients, managing day-to-day communications and relationships for the assigned book.
• Implement data-driven and client-tailored campaigns to drive engagement and retention.
• Identify new opportunities for client growth and cross-sell services across carriers.
• Coordinate with internal teams and third-party partners to improve service delivery.
• Drive client adoption of digital tools and enrollment capabilities to enhance value.

Skills

Client relationships

Strategic consultation

Communication skills

Cross-selling

Education

Bachelor's degree in business administration

Tools

Agency Management System

Job description

Acrisure Great Lakes Partners Insurance Services, LLC in Michigan is seeking a Personal Lines Account Manager to manage client relationships, drive retention, and grow the book of business using technology-driven service and strategic consultation. The role emphasizes renewals, cross-selling opportunities, and collaboration with internal teams to deliver exceptional value in personal lines.

You will handle renewals, cross-sell opportunities, and collaborate with Digital Marketing, HR,