Personal Growth Coach (On-Site) — Paid Training

Serenity Mental Health Centers; Mesa (AZ); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid training and professionalcertif

PTO and holidays

Job summary

Serenity Mental Health Centers is hiring a Customer Experience Coach to work on-site in our Mesa, AZ clinics. You will guide individuals through structured sessions, help them stay engaged, and support personal goal progress within a caring, service-focused program.

The role requires at least 2 years of full-time experience in any industry, excellent verbal and written communication, and strong interpersonal skills.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Clear and professional verbal and written communication skills.
• Strong interpersonal skills with empathy and patience.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Operate and monitorspecialized program tools and technology (training provided).
• Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with team members.
• Ensure each participant’s experience is professional, supportive, and respectful.
• Follow established processes to maintain a consistent experience.

Skills

Customer service experience

Communication skills

Interpersonal skills

Reliability and punctuality

Job description

Serenity Mental Health Centers is hiring a Customer Experience Coach to work on-site in our Mesa, AZ clinics. You will guide individuals through structured sessions, help them stay engaged, and support personal goal progress within a caring, service-focused program.

The role requires at least 2 years of full-time experience in any industry, excellent verbal and written communication, and strong interpersonal skills.