On-site Customer Experience Coach | Growth & Wellness Mentor

Serenity Healthcare; Colorado Springs (CO); Sur place; USD 32 000 - 41 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental & Vision

401(k)

Paid time off

Professional training

Résumé du poste

Serenity Healthcare is hiring a Customer Experience Coach to guide individuals through structured sessions that help them build positive habits and stay motivated. This on-site role in Colorado Springs offers full-time hours, paid training, and a supportive environment focused on personal development.

You will work directly with participants in scheduled sessions, providing a welcoming, organized, and encouraging experience while maintaining notes and collaborating with the team.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Clear and professional verbal and written communication skills.
• Strong interpersonal skills with patience and empathy.
• Authorized to work in the United States.
• Ability to pass a background check and drug screening.

Responsabilités

• Provide one-on-one support during scheduled program sessions
• Operate and monitor specialized program tools and technology (training provided)
• Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises
• Maintain accurate session notes and share updates with team members
• Ensure each participant's experience is professional, supportive, and respectful
• Follow established processes and standards to maintain a consistent experience

Connaissances

Clear communication

Interpersonal skills

Description du poste

Serenity Healthcare is hiring a Customer Experience Coach to guide individuals through structured sessions that help them build positive habits and stay motivated. This on-site role in Colorado Springs offers full-time hours, paid training, and a supportive environment focused on personal development.

You will work directly with participants in scheduled sessions, providing a welcoming, organized, and encouraging experience while maintaining notes and collaborating with the team.