Personal Growth Coach - Customer Experience

Serenity-Healthcare-1; Superior (CO); In loco; USD 32.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

90% employer-paid medical, dental, and

Vision insurance

401(k) retirement plan

10 PTO days (15 after the first year)

Descrizione del lavoro

Serenity is hiring a Customer Experience Coach to guide individuals through structured sessions, helping build positive habits and stay motivated. You will work on-site with a focus on delivering a welcoming, organized, and encouraging experience.

The role suits those with customer service, hospitality, retail, education, or caregiving backgrounds. Full-time on-site position in Colorado with paid training, competitive hourly pay, and quarterly bonuses.

Competenze

• 2+ years of full-time professional experience in any industry.
• Clear verbal and written communication skills.
• Strong interpersonal skills with patience and empathy.
• Reliable, punctual, and open to feedback.
• Authorized to work in the United States.
• Ability to pass a background check and drug screening.

Mansioni

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor specialized program tools and technology (training provided).
• Encourage participants through journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with team members.
• Ensure each participant’s experience is professional, supportive, and respectful.
• Follow established processes and standards to maintain a consistent experience.

Conoscenze

Verbal communication

Written communication

Interpersonal skills

Punctual and reliable

Open to feedback

Background check ready

Descrizione del lavoro

Serenity is hiring a Customer Experience Coach to guide individuals through structured sessions, helping build positive habits and stay motivated. You will work on-site with a focus on delivering a welcoming, organized, and encouraging experience.

The role suits those with customer service, hospitality, retail, education, or caregiving backgrounds. Full-time on-site position in Colorado with paid training, competitive hourly pay, and quarterly bonuses.