On-Site Experience Coach for Personal Growth

Serenity Healthcare; Nocatee (FL); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement

Paid time off (PTO)

Paid training

Job summary

Serenity Healthcare is hiring Customer Experience Coaches to guide individuals through a structured program designed to build positive habits and personal progress. The role suits those with customer service, hospitality, retail, education, or caregiving backgrounds and offers full paid training.

As a Customer Experience Coach, you will work directly with participants, keeping sessions engaging, organized, and encouraging, while maintaining a welcoming environment.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Char and professional verbal and written communication skills.
• Strong interpersonal skills with patience and empathy.
• Reliable, punctual, and open to feedback.
• Authorized to work in the United States.
• Ability to pass a background check and drug screening.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor specialized program tools and technology (training provided).
• Encourage participants through journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with team members.
• Ensure each participant's experience is professional, supportive, and respectful.
• Follow established processes and standards to maintain a consistent experience.

Skills

2+ years experience

Communication skills

Interpersonal skills

Reliable and punctual

Authorized to work in the UnitedStates

Background check ready

Drug screening able

Job description

Serenity Healthcare is hiring Customer Experience Coaches to guide individuals through a structured program designed to build positive habits and personal progress. The role suits those with customer service, hospitality, retail, education, or caregiving backgrounds and offers full paid training.

As a Customer Experience Coach, you will work directly with participants, keeping sessions engaging, organized, and encouraging, while maintaining a welcoming environment.