Personal Growth Coach for Client Experience

Serenity Healthcare; Gilbert (AZ); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Paid training and certification

Job summary

Serenity Healthcare is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and make progress toward personal goals.

This on-site, full-time role offers hourly pay between $23 and $30, plus quarterly performance-based bonuses. Training is provided to feel confident in the role and there is emphasis on creating welcoming, organized experiences for participants.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Clear and professional verbal and written communication skills.
• Strong interpersonal skills with patience and empathy.
• Reliable, punctual, and open to feedback.
• Authorized to work in the United States.
• Ability to pass a background check and drug screening.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor specialized program tools and technology (training provided).
• Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with team members.
• Ensure each participant's experience is professional, supportive, and respectful.
• Follow established processes and standards to maintain a consistent experience.

Skills

2+ years experience

Communication skills

Interpersonal skills

Reliability and punctuality

Background check eligibility

Job description

Serenity Healthcare is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and make progress toward personal goals.

This on-site, full-time role offers hourly pay between $23 and $30, plus quarterly performance-based bonuses. Training is provided to feel confident in the role and there is emphasis on creating welcoming, organized experiences for participants.