Personal Growth Experience Coach

Serenity Healthcare; Arlington (TX); On-site; USD 65,904,000 - 85,962,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and

Vision insurance

401(k) Retirement plan

PTO days and paid holidays

Paid training and certification

Job summary

Serenity is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and progress toward personal goals.

This role welcomes backgrounds in customer service, hospitality, retail, education, or caregiving, with full paid training provided. You will support participants in a welcoming, organized environment and contribute to their ongoing personal development through structured sessions.

Qualifications

• 2+ years of full-time professional experience in any industry.
• CHar and professional verbal and written communication skills
• Strong interpersonal skills with patience and empathy
• Reliable, punctual, and open to feedback
• Authorized to work in the United States
• Ability to pass a background check and drug screening

Responsibilities

• Provide one-on-one support during scheduled program sessions
• Operate and monitor specialized program tools and technology (training provided)
• Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises
• Maintain accurate session notes and share updates with team members
• Ensure each participant's experience is professional, supportive, and respectful
• Follow established processes and standards to maintain a consistent experience

Skills

Communication skills

Interpersonal skills

Reliability & punctuality

Empathy

Job description

Serenity is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and progress toward personal goals.

This role welcomes backgrounds in customer service, hospitality, retail, education, or caregiving, with full paid training provided. You will support participants in a welcoming, organized environment and contribute to their ongoing personal development through structured sessions.