Permits & Payments Administrator

Lubbock, Texas; Lubbock (TX); On-site; USD 37,000 - 50,000; Full time

Job summary

City of Lubbock seeks a capable clerical specialist to support Environmental Health permits and payments, performing a wide range of office tasks and customer service.

You will greet visitors, process mail, post payments, generate reports, and use department software. A high school diploma and several years of secretarial experience are required, with strong communication and organizational skills.

Qualifications

• Completion of a high school diploma or the equivalent with an additional three to six years of increasingly responsible secretarial experience
• Valid Driver's License
• Knowledge of municipal government organization and services
• Personnel and financial recordkeeping
• Computer principles and procedures
• Proper public contact and telephone etiquette

Responsibilities

• Greet visitors by phone and in person and ascertain the nature of business, provide assistance or referral, and explain policies and procedures
• Open, review, and route mail according to contents
• Accept and post payments from facilities into department software system
• Compile information from records and prepare reports
• Print permits for facilities
• Assist in making decisions on payment arrangements and collection service requests
• Perform related duties as required

Skills

Clerical duties

Customer service

Communication

Prioritization

Office etiquette

Education

High School Diploma

Secretarial experience 3–6 years

Tools

Payroll software

Office software

Job description

City of Lubbock seeks a capable clerical specialist to support Environmental Health permits and payments, performing a wide range of office tasks and customer service.

You will greet visitors, process mail, post payments, generate reports, and use department software. A high school diploma and several years of secretarial experience are required, with strong communication and organizational skills.