Administrative Assistant

City-of-Lubbock,-T; Lubbock (TX); Vor Ort; USD 30.000 - 42.000; Vollzeit

Zusammenfassung

City of Lubbock is seeking a clerical helper to support Environmental Health permits and payments. Responsibilities include greeting visitors, handling mail, processing payments, and printing permits, with independence in daily tasks.

The role requires a high school diploma or equivalent and 3–6 years of related secretarial experience, plus a valid driver's license. Strong knowledge of office procedures and customer service is expected.

Qualifikationen

• High school diploma or equivalent with 3–6 years of secretarial experience or related education/experience.
• Valid Driver's License.
• Knowledge of office practices and procedures; understanding department policies; general knowledge of municipal government.

Aufgaben

• Greet visitors by phone and in person, determine needs, provide assistance or referrals, and explain policies and procedures.
• Open, review, and route mail according to contents.
• Handle payments from facilities and post them into the department system; assist in payment arrangements and collections.
• Print permits for facilities.
• Perform related duties as required.

Kenntnisse

Customer service

Clerical work

Ausbildung

High school diploma

Jobbeschreibung

Performs a wide variety of difficult clerical and customer services duties related to Environmental Health permits and payments.

• Utilize a variety of computer software to produce documents which may include or incorporate text, tables, and graphics;
• Greet visitors by phone and in person and ascertain nature of business, provide assistance or referral, and explain policies and procedures;
• Open, review, and route mail according to contents;
• Work independently in the absence of specific instructions;
• Compile information from records and prepare reports;
• Accept and post payments from facilities into department software system;
• Assists in making decisions on payment arrangements and collection service requests;
• Print permits for facilities;
• Perform related duties as required.

Completion of a high school diploma or the equivalent with an additional three to six years of increasingly responsible secretarial experience; or any combination of relevant education and experience which provides the following:

Valid Driver's License

Knowledge of:

• Office practices and procedures;
• The organization, function, and policies of the department;
• General knowledge of municipal government organization and services;
• Personnel and financial recordkeeping;
• Computer principles and procedures;
• Proper public contact and telephone etiquette.

Ability to:

• Spell and use correct grammar;
• Prioritize and schedule work to meet deadlines;
• Communicate effectively with others;
• Prepare accurate payroll and financial records;
• Perform computer/word processing functions.

Physical Requirements:

• Frequently stand and walk during the shift;
• Frequently pull or push objects;
• Occasionally flex upper trunk forward at the waist and partially at the knees;
• Occasionally lift and carry up to 10 pounds;
• Occasionally rotate upper trunk to the left or right while sitting or standing;
• Place arms above. at. or below shoulder height.