Administrative Assistant

Lubbock, Texas; Lubbock (TX); On-site; USD 37,000 - 50,000; Full time

Job summary

City of Lubbock seeks a capable clerical specialist to support Environmental Health permits and payments, performing a wide range of office tasks and customer service.

You will greet visitors, process mail, post payments, generate reports, and use department software. A high school diploma and several years of secretarial experience are required, with strong communication and organizational skills.

Qualifications

• Completion of a high school diploma or the equivalent with an additional three to six years of increasingly responsible secretarial experience
• Valid Driver's License
• Knowledge of municipal government organization and services
• Personnel and financial recordkeeping
• Computer principles and procedures
• Proper public contact and telephone etiquette

Responsibilities

• Greet visitors by phone and in person and ascertain the nature of business, provide assistance or referral, and explain policies and procedures
• Open, review, and route mail according to contents
• Accept and post payments from facilities into department software system
• Compile information from records and prepare reports
• Print permits for facilities
• Assist in making decisions on payment arrangements and collection service requests
• Perform related duties as required

Skills

Clerical duties

Customer service

Communication

Prioritization

Office etiquette

Education

High School Diploma

Secretarial experience 3–6 years

Tools

Payroll software

Office software

Job description

Performs a wide variety of difficult clerical and customer services duties related to Environmental Health permits and payments.

• Utilize a variety of computer software to produce documents which may include or incorporate text, tables, and graphics;
• Greet visitors by phone and in person and ascertain nature of business, provide assistance or referral, and explain policies and procedures;
• Open, review, and route mail according to contents;
• Work independently in the absence of specific instructions;
• Compile information from records and prepare reports;
• Accept and post payments from facilities into department software system;
• Assists in making decisions on payment arrangements and collection service requests;
• Print permits for facilities;
• Perform related duties as required.

Completion of a high school diploma or the equivalent with an additional three to six years of increasingly responsible secretarial experience; or any combination of relevant education and experience which provides the following:

Valid Driver's License

• Office practices and procedures;
• The organization, function, and policies of the department;
• General knowledge of municipal government organization and services;
• Personnel and financial recordkeeping;
• Computer principles and procedures;
• Proper public contact and telephone etiquette.

Ability to:

• Spell and use correct grammar;
• Prioritize and schedule work to meet deadlines;
• Communicate effectively with others;
• Prepare accurate payroll and financial records;
• Perform computer/word processing functions.

Physical Requirements:

• Frequently stand and walk during the shift;
• Frequently pull or push objects;
• Occasionally flex upper trunk forward at the waist and partially at the knees;
• Occasionally lift and carry up to 10 pounds;
• Occasionally rotate upper trunk to the left or right while sitting or standing;
• Place arms above. at. or below shoulder height.