Administrative Assistant

City of Lubbock; Lubbock (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

City of Lubbock seeks a clerical assistant to handle Environmental Health permits and payments. You will greet visitors, route mail, compile records, and print permits, working with department software to process payments and inquiries.

Required is a high school diploma or equivalent with 3–6 years of secretarial experience and a valid driver's license; strong knowledge of office practices, and public-facing communication are essential.

Qualifications

• High school diploma or equivalent with 3–6 years of increasingly responsible secretarial experience, or any combination of education and experience providing the following.
• Valid Driver's License.
• Office practices and procedures knowledge.
• General knowledge of municipal government organization and services.
• Personnel and financial recordkeeping.
• Computer principles and procedures.
• Proper public contact and telephone etiquette.

Responsibilities

• Greet visitors by phone and in person and ascertain nature of business, provide assistance or referral, and explain policies and procedures.
• Open, review, and route mail according to contents.
• Work independently in the absence of specific instructions.
• Compile information from records and prepare reports.
• Accept and post payments from facilities into department software system.
• Assist in making decisions on payment arrangements and collection service requests.
• Print permits for facilities.
• Perform related duties as required.

Skills

Communication skills

Grammar and spelling

Word processing

Payroll records

Computer literacy

Education

High school diploma or equivalent with 3–6 years secretarial experience

Job description

Performs a wide variety of difficult clerical and customer services duties related to Environmental Health permits and payments.

• Utilize a variety of computer software to produce documents which may include or incorporate text, tables, and graphics;
• Greet visitors by phone and in person and ascertain nature of business, provide assistance or referral, and explain policies and procedures;
• Open, review, and route mail according to contents;
• Work independently in the absence of specific instructions;
• Compile information from records and prepare reports;
• Accept and post payments from facilities into department software system;
• Assists in making decisions on payment arrangements and collection service requests;
• Print permits for facilities;
• Perform related duties as required.

Completion of a high school diploma or the equivalent with an additional three to six years of increasingly responsible secretarial experience; or any combination of relevant education and experience which provides the following:

Valid Driver's License

Knowledge of:

• Office practices and procedures;
• The organization, function, and policies of the department;
• General knowledge of municipal government organization and services;
• Personnel and financial recordkeeping;
• Computer principles and procedures;
• Proper public contact and telephone etiquette.

Ability to:

• Spell and use correct grammar;
• Prioritize and schedule work to meet deadlines;
• Communicate effectively with others;
• Prepare accurate payroll and financial records;
• Perform computer/word processing functions.

Physical Requirements:

• Frequently stand and walk during the shift;
• Frequently pull or push objects;
• Occasionally flex upper trunk forward at the waist and partially at the knees;
• Occasionally lift and carry up to 10 pounds;
• Occasionally rotate upper trunk to the left or right while sitting or standing;
• Place arms above. at. or below shoulder height.