Per Diem Patient Access Specialist | Flexible Shifts

CO39 St. Lukes Hospital; Whitehall (Lehigh County); On-site; USD 21,000 - 30,000; Full time

Job summary

St. Luke's University Health Network is seeking a Patient Access Representative to manage patient registration for outpatient and emergency department visits. You will handle demographics, insurance verification, scheduling, and ensure accurate data input in the electronic medical records system.

This per diem role requires flexible shifts, including weekends, with occasional travel between campuses. Strong customer service, computer skills, and knowledge of medical terminology are essential to

Qualifications

• Excellent customer service and interpersonal skills required.
• General computer experience and ability to type fluently, accurately, and quickly required.
• Insurance background preferred.
• Knowledge of medical terminology preferred.
• Previous medical administrative experience and/or health care related education courses preferred.
• Knowledge of health information system (epic) preferred.

Responsibilities

• Identify and validate patient registration in hospital information system to maintain EMR integrity.
• Identify and report any possible identify theft to clinical department and leadership for escalation.
• Cross train in all areas of location or region and ensure patient flow across outpatient and emergency settings.
• Greet and direct patients and visitors; provide friendly and courteous service.
• Promote MyChart patient portal and patient self‑service capabilities to engage patients in their health care.

Skills

Excellent customer service

General computer skills / typing

Knowledge of medical terminology

Insurance background

Education

High school diploma or equivalent

Certificate/Degree in healthcare related field

Tools

Epic

Job description

St. Luke's University Health Network is seeking a Patient Access Representative to manage patient registration for outpatient and emergency department visits. You will handle demographics, insurance verification, scheduling, and ensure accurate data input in the electronic medical records system.

This per diem role requires flexible shifts, including weekends, with occasional travel between campuses. Strong customer service, computer skills, and knowledge of medical terminology are essential to