Per Diem ED Patient Access Specialist

CO39 St. Lukes Hospital; Easton (Northampton County); On-site; USD 25,000 - 30,000; Part time

Job summary

St. Luke's University Health Network is seeking a Per Diem Patient Access Representative to manage the full patient registration process across outpatient and ED settings. The role includes demographic capture, order transcription, insurance verification, and real-time cash handling, with occasional campus travel.

Responsibilities emphasize accurate EMR entry, collaboration with clinical and revenue cycle teams, and delivering excellent patient experiences as part of a multi-campus health system.

Qualifications

• Excellent customer service and interpersonal skills required.
• General computer experience and ability to type fluently, accurately, and quickly required.
• Insurance background preferred.
• Knowledge of medical terminology preferred.
• Knowledge of health information system (Epic) preferred.

Responsibilities

• Identify and validate patients in hospital information system to maintain EMR integrity.
• Cross-train across locations for outpatient and ED registration.
• Greet and direct patients and visitors and provide friendly, courteous service.
• Manage patient registration including demographics, emergency contact, orders, provider, diagnosis, and insurance verification.
• Verifying insurance eligibility and handling real-time cash collections at point of service.
• Coordinate with SLPG practices and revenue cycle departments to minimize denials and ensure smooth payment.

Skills

Customer service

Interpersonal skills

Typing speed

Insurance knowledge

Medical terminology

Epic

Education

High school diploma or equivalent

Healthcare-related certificate/degree preferred

Tools

Epic

Job description

St. Luke's University Health Network is seeking a Per Diem Patient Access Representative to manage the full patient registration process across outpatient and ED settings. The role includes demographic capture, order transcription, insurance verification, and real-time cash handling, with occasional campus travel.

Responsibilities emphasize accurate EMR entry, collaboration with clinical and revenue cycle teams, and delivering excellent patient experiences as part of a multi-campus health system.