Per Diem Patient Access & Registration Specialist

sluhn; Whitehall (Lehigh County); On-site; USD 25,000 - 33,000; Part time

Job summary

St. Luke's University Health Network is seeking a Patient Access Representative on a per diem basis to register patients in outpatient and Emergency Department settings.

You will collect demographics, verify insurance, enter orders and direct patients to the right services, ensuring a smooth arrival experience at Whitehall and Northampton locations. This role requires attention to detail, strong customer service, and good computer skills.

Qualifications

• High school graduate or equivalent required.
• Certificate/Degree in health care related field preferred.
• Excellent customer service and interpersonal skills required.
• General computer experience and ability to type fluently, accurately, and quickly required.
• Insurance background preferred.
• Knowledge of medical terminology preferred.
• Previous medical administrative experience is a plus.

Responsibilities

• Identify and register patients accurately in the hospital information system.
• Verify insurance and collect point-of-service cash details when applicable.
• Transcribe orders and document demographics, diagnoses and provider information.
• Coordinate with departments to ensure smooth patient flow and service delivery.
• Cross-train across locations and assist with Welcome Kiosk and MyChart uptake.

Skills

Customer service

Data entry

Phone etiquette

Insurance knowledge

Medical terminology

Education

High school diploma or equivalent

Job description

St. Luke's University Health Network is seeking a Patient Access Representative on a per diem basis to register patients in outpatient and Emergency Department settings.

You will collect demographics, verify insurance, enter orders and direct patients to the right services, ensuring a smooth arrival experience at Whitehall and Northampton locations. This role requires attention to detail, strong customer service, and good computer skills.