Per Diem Patient Access Specialist - Flexible Shifts

St. Luke’s University Health Network; Palmerton (Carbon County); Hybrid; USD 23,000 - 29,000; Part time

Job summary

St. Luke's University Health Network is seeking a Patient Access Representative for per diem shifts in Palmerton, PA. The role covers patient registration, eligibility verification, and cash collection across outpatient and ED locations.

The ideal candidate will have excellent customer service, strong computer skills, and familiarity with Epic. Per diem hours and weekend coverage may be required; cross-training across locations is expected to ensure smooth patient flow.

Qualifications

• Excellent customer service and interpersonal skills required.
• General computer experience and ability to type fluently, accurately, and quickly.
• Insurance background preferred. Knowledge of medical terminology preferred.
• Previous medical administrative experience and/or health care related education courses preferred.
• Knowledge of Epic health information system preferred.
• Please complete your application using your full legal name and current home address; include employment history for past seven years.

Responsibilities

• Identify and validate patient selection in the hospital information system to maintain EMR integrity.
• Greet/direct patients and visitors; provide friendly and courteous service.
• Answer calls on department line and provide facility information.

Skills

Customer service

Interpersonal skills

Typing

Education

High school diploma or equivalent

Healthcare related certificate/degree

Tools

Epic

Job description

St. Luke's University Health Network is seeking a Patient Access Representative for per diem shifts in Palmerton, PA. The role covers patient registration, eligibility verification, and cash collection across outpatient and ED locations.

The ideal candidate will have excellent customer service, strong computer skills, and familiarity with Epic. Per diem hours and weekend coverage may be required; cross-training across locations is expected to ensure smooth patient flow.