Patient Access & Registration Specialist (Part-Time)

St. Luke's University Health Network; Sellersville (Bucks County); On-site; USD 21,000 - 30,000; Part time

Job summary

St. Luke’s University Health Network is seeking a Patient Access Representative to manage the full registration process for patients in outpatient and/or Emergency Department locations.

Primary duties include identifying patients, completing registration screens, verifying insurance, and collecting co-pay at the point of service while coordinating with clinics and revenue cycle teams. This part-time position offers days only with every other Monday/Friday and every other weekend/holiday,

Qualifications

• Excellent customer service and interpersonal skills required.
• General computer experience and ability to type fluently, accurately, and quickly required.
• Insurance background preferred.
• Knowledge of medical terminology preferred.
• Previous medical administrative experience and/or health care related education courses preferred.
• Knowledge of health information system (Epic) preferred.

Responsibilities

• Identify and validate patients in the hospital information system to maintain EMR integrity.
• Maintain knowledge of network policy on patient identification and related tasks.
• Handle patient registration including demographics, insurance and eligibility verification, and point-of-service collections.
• Cross-train across locations and departments, including outpatient and ED areas.
• Greet patients and visitors and provide courteous service while enforcing policies.
• Answer calls and provide information about the facility and services.
• Promote MyChart patient portal and patient self-service capabilities.
• Assist with Welcome Kiosk and On My Way scheduling and patient flow.
• Coordinate with practices or prior authorization to obtain referrals/pre-certs to reduce denials.
• Obtain provider entries and relevant identifiers (NPI, UPIN) for new outpatient entries.

Skills

Customer service

Interpersonal skills

Data entry

Insurance background

Medical terminology

Medical administration

Epic knowledge

Education

High school diploma

Healthcare certificate

Epic knowledge

Tools

Epic

Job description

St. Luke’s University Health Network is seeking a Patient Access Representative to manage the full registration process for patients in outpatient and/or Emergency Department locations.

Primary duties include identifying patients, completing registration screens, verifying insurance, and collecting co-pay at the point of service while coordinating with clinics and revenue cycle teams. This part-time position offers days only with every other Monday/Friday and every other weekend/holiday,